Helpful Information

Reservations Policies

Reservations: Reservations can be made by telephone or online. A room is not reserved until a credit card has been obtained for deposit. Please note: upon confirmation of your reservation you are obligated for the deposit, as outlined below. A confirmation email will be sent to you. Should you not receive a confirmation email it is your responsibility to contact us to ensure we have the correct information on file.

Deposit and Payment: All deposits will be charged at the time of booking and applies to any and all date(s) of your reservation. We accept Visa, MasterCard, and American Express. Cash, check and gift certificates issued by the Cape Arundel Inn & Resort and the Kennebunkport Resort Collection are also accepted. If you plan on using a gift certificate, please let us know at the time of booking. All deposits are applied to the last night of a reservation. The following structure applies to calculate a deposit:

  • 1 night: Full amount (including tax)
  • 2+ nights:  50% of the total amount (including tax)
  • Reservations booked using a special/promotional rate, require payment in full at time of booking.

Cancellation Policy

We are a small inn; therefore, cancellations affect us significantly. If you find it necessary to change or cancel your reservation, we require a minimum of 21 days notice to receive a full refund of your deposit, less at $50 cancellation fee. If you find it necessary to cancel within 21 days of your arrival, regardless of the reason, we can only return your deposit if we are able to re-rent your room for the entire stay. Please note guests are always welcome to send a friend or family member in their place.

Additional Information

Minimum Stays: Three night minimum stays are required during peak season and for all major holiday weekends.  If our availability allows for a one night stay we may make an exception to the minimum stay policy.

Additional Persons: All rooms are quoted for double occupancy. A third or fourth person may be accommodated for an additional $50 per person, per night. Please note the Cape Arundel Inn does not have roll-away cots or pull-out sofas.

Traveling with Children: Cape Arundel Inn & Resort is an adults-only property. For a list of family-friendly hotels within the Kennebunkport Resort Collection, click HERE.

Check in/out: Check-in is between 3:00 and 9:00 PM. Special arrangements for late check-ins can be made. If you plan a later arrival, please contact us for instructions. Check-out time is 11:00 AM or before.

Pet Policy: Our property cannot accommodate pets. However, we would be happy to recommend a local kennel.

Smoking: Our property is 100% non-smoking. Smoking is not permitted anywhere on the property. There is a $250 cleaning fee if we find guests have smoked in or outside of the rooms.

Alcohol: Due to Maine State Law, only “Inn Served” alcoholic beverages can be consumed in public areas, including our front porch. If you wish to bring alcohol it can only be consumed in the privacy of your room.

Front Desk Hours: Front desk hours are 8:00 AM – 9:00 PM. We recommend for guests to contact us via email at info@capearundelinn.com outside of normal business hours.