Policies

We strongly recommend guests review the following information and policies before making reservations at the Cape Arundel Inn:

Reservations: Reservations can be made by telephone or online. A room is not reserved until a credit card has been obtained for deposit. Please note: upon confirmation of your reservation you are fully obligated for the cost of your entire stay. Should you not receive a confirmation email it is your responsibility to contact us to ensure we have the correct information on file.

Deposit and Payment: A deposit is required to finalize all reservations. The following structure applies to calculate a deposit:

  • 1 night: Total amount (including tax)
  • 2+ nights:  Half of the total amount (including tax)

All deposits will be charged at the time of booking and applies to any and all date(s) of your reservation. All major credit cards are accepted including VISA, MasterCard and American Express. Cash, check and gift certificates issued by the Cape Arundel Inn and the Kennebunkport Resort Collection are also accepted. If you plan on using a gift certificate, please let us know at the time of booking. We only honor gift certificates or specials issued by the Cape Arundel Inn and the Kennebunkport Resort Collection.

Cancellation Policy: We are a small inn; therefore, cancellations affect us significantly. If you find it necessary to change or cancel your reservation, we require a minimum of 21 days notice to receive a full refund of your deposit, less at $25 cancellation fee. If you find it necessary to cancel within 21 days of your arrival, regardless of the reason, we can only return your deposit if we are able to re-rent your room for the entire stay. Please note guests are always welcome to send a friend or family member in their place.

Minimum Stays: Two night minimum stays are required on all weekends during peak season (July 1st – October 9th). Three night minimums are required for major holiday weekends. If our availability allows for a one night stay we may make an exception to the minimum stay policy.

Additional Persons: All rooms are quoted for double occupancy. We can only accommodate additional guests in Rooms 23 – Eagle Rock and 24 – Wentworth in the Rockbound building. A third or fourth person may be accommodated for an additional $50 per person, per night. This fee is waived for children 10 and under. Please note the Cape Arundel Inn does not have roll-away cots or pull-out sofas.

Traveling with Children: Our property welcomes families and small children. However, only a limited number of rooms can accommodate children and/or families. Since accommodations in the Seacrest building are not appropriate for children, we recommend families stay in the Rockbound building. Please note the Cape Arundel Inn does not supply cribs.

Check in/out: Check-in is between 3:00 and 9:00 PM. Special arrangements for late check-ins can be made. If you plan a later arrival, please contact us for instructions. Check-out time is 11:00 AM or before.

Pet Policy: Our property cannot accommodate pets. However, we would be happy to recommend a local kennel.

Smoking: Our property is 100% non-smoking. Smoking is not permitted anywhere on the property. There is a $250 cleaning fee if we find guests have smoked in or outside of the rooms.

Alcohol: Due to Maine State Law, only “Inn Served” alcoholic beverages can be consumed in public areas, including our front porch. If you wish to bring alcohol it can only be consumed in the privacy of your room.

Front Desk Hours: Front desk hours are 8:00 AM – 9:00 PM. We recommend for guests to contact us via email at info@capearundelinn.com outside of normal business hours.